EU-retourbeleid
EU-retourbeleid – Herroepingsrecht
Als EU-klant heeft u het recht om binnen 14 dagen na ontvangst van uw bestelling zonder opgave van redenen af te zien van uw aankoop.
Hoe te annuleren of retourneren
Om gebruik te maken van uw herroepingsrecht, dient u contact met ons op te nemen voordat de termijn van 14 dagen is verstreken:
-
E-mail: support@kyds.digital
- Vermeld a.u.b. uw bestelnummer en het/de artikel(en) dat/die u wilt retourneren.
Retourtermijn
U heeft 14 dagen vanaf de levering van het laatste artikel van uw bestelling om ons op de hoogte te stellen van uw voornemen om te retourneren. Zodra u ons heeft ingelicht, heeft u nog eens 14 dagen de tijd om het/de artikel(en) naar ons terug te sturen.
Terugbetalingen
Zodra wij uw geretourneerde artikel(en) hebben ontvangen, verwerken wij uw terugbetaling binnen 14 dagen. Terugbetalingen worden uitgevoerd via uw oorspronkelijke betaalmethode.
Retourzending
De kosten voor retourzending zijn voor rekening van de klant, tenzij het artikel defect of onjuist geleverd is.
Uitsluitingen
Het herroepingsrecht is niet van toepassing op op maat gemaakte of gepersonaliseerde producten (zoals op maat ontworpen NFC-kaarten), aangezien deze volgens uw specificaties zijn gemaakt.
Dit beleid heeft geen invloed op uw wettelijke rechten. Voor juridisch advies specifiek voor uw situatie kunt u een onafhankelijke juridisch adviseur raadplegen.
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